Job Description:

This individual will be responsible for servicing print and scan devices. Also, they will need to have the ability to engage customers to build rapport, maintain proper car stock, and work with customers to ensure that the problems are identified and resolved.

Essential Activities:

• Engaging Customers

• Documenting daily activities

• Maintaining appearance with department dress codes

• Attending service meetings

• Computer and Classroom Training

The ideal individual will possess the following traits:

Organized, sociable, hard-working, coachable, team player, good communication skills, basic computer skills, driver’s license, self-starter.

If you are reliable, hard-working, customer focused, and looking for future advancement with a great team, we want to talk with you.

We are looking for a qualified candidate to setup, deliver, and install equipment (copier/printer). Good communication skills, valid driver’s license with clear DMV record, and a stable work history with verifiable references are required. Some lifting necessary. Must be 21 years or older, pass a background check & drug screen and have a valid US Drivers License.

As a Drive/Installer, your duties will include:

• Coordinate and perform deliveries

• Communicate with all team members to ensure a positive customer experience

• Utilize stair climber or other methods to perform more challenging deliveries

• Write up machine returns

• Assist warehouse team

• Ensure all delivery equipment is maintained and in good working order

This full-time position offers a benefit package that includes matched 401k, health/dental/vision insurance, and PTO (paid time off).

At Duplicating Products, we consider customer service to be our number one priority. Since 1974, we have been bringing North Georgia the top office solutions and have built our business by always treating our customers respectfully, and with the courtesy and appreciation they deserve. We remain privately owned and are focused on growing a great company, with great people and great results.

If you are reliable, hard-working, customer focused, and looking for future advancement with a great team, we want to talk with you.

We are looking for a qualified candidate to join our administrative team to streamline processes and enhance our ability to serve our customers. Exceptional communication skills, a positive attitude and goal-oriented approach are important characteristics for this role.  

As an Administrative Coordinator, your duties will include:

• Handle basic office duties, such as answering and routing phones, responding to email, data entry and reporting

• Communicate with all team members to ensure a positive customer experience

• Answer questions and find information for employees, customers, and vendors

• Assist in all areas of Admin (AR, AP, purchasing, billing, etc.)

• Sales support

• Assist with social media

• Assist with special projects, such as process improvements or sales events

Administrative Coordinator Requirements:

• College Degree preferred

• 3 years + experience in office setting preferred

• Meticulous approach to tasks, goal oriented high performer

• Exceptional interpersonal, written, and verbal communication skills

• Proficiency with office technology and equipment (including MS Office software)

• Strong task and time management skills

This full-time position offers a benefit package that includes matched 401k, health/dental/vision insurance, and PTO (paid time off).

At Duplicating Products, we consider customer service to be our number one priority. Since 1974, we have been bringing North Georgia the top office solutions and have built our business by always treating our customers respectfully, and with the courtesy and appreciation they deserve. We remain privately owned and are focused on growing a great company, with great people and great results.

Must pass a background check & drug screen.

Job Description

This individual will be responsible for prospecting daily in an established territory to find potential sales opportunities, maintaining and upgrading current customer base. The right candidate will consistently meet and exceed monthly sales quota with acceptable profitability.

Essential Activities:

• Daily Prospecting and Customer Calls

• Planning daily activities, territory management, database management

• Demonstrating equipment/perfecting demo skills

• Completing paperwork, meetings

• Customer presentations

• All aspects of Customer Relationship Management

The ideal individual will possess the following traits:

Organized, sociable, persistent, focused on success, determined, flexible, good communication skills, team player, self-starter/self-motivated, enthusiastic, work independently, results oriented, ability to overcome resistance, listening skills, and coachable.

Job Description:

This individual will be responsible for receiving service calls from customers and assigning a field technician to the case. You will help with all aspects of customer service, while presenting a professional and positive impression. You will be expected to make some independent decisions in prioritizing customer requests.

Essential Activities:

• Achieve and maintain a high degree of customer satisfaction

• Receive incoming customer service calls and complaints

• To handle all calls in a manner in which resolutions will best be achieved

• To assign technicians to calls based on territory, proximity, and priority

• To schedule technicians for tasks other than service calls such as helping with installations and inspections at major accounts

• To assist customers directly or indirectly with issues that may not be service related

• To assist the service manager with various reports- some on a daily basis

• To practice total customer care

The ideal individual will possess the following traits:

Good communication skills, patience, listening skills, coachable, organized, team player, hard-working, decision-making skills, basic computer skills